Refunds, made fair.

When you can request a refund

Because we sell digital goods that are fulfilled instantly, refunds are limited. We offer a refund when:

• Your order has not yet been delivered and you'd like to cancel before fulfillment.
• We are unable to deliver your order within 48 hours and you'd prefer a refund over waiting.
• There's a clear fault on our end and the buyer provides sufficient evidence of a dysfunctional product or service.

Situations we can't refund

We can't process a refund in the following situations:

• Your order has been delivered successfully.
• Boosting accounts were removed from your server by an admin or a bot.
• You changed your mind after the boosts landed.
• The server was deleted, raided, or banned after delivery.

In these cases, please reach out to support. We'll see what we can do, but a full refund usually isn't possible.

Replacement boosts, not cash refunds

If a boost drops during your warranty period through no fault of yours, we'll replace it free of charge. This isn't a refund, but it does keep your server at the level you paid for:

• 1-month packages: 30-day warranty.
• 3-month packages: 90-day warranty.
• 1-year packages: lifetime warranty.

To claim a warranty replacement, just message us with your order number and the affected server.

The fastest way to get help

The fastest way to start a refund request is to open a ticket in our Discord support server. Please include:

• Your order number.
• The server invite link associated with the order.
• A short description of the issue.

You can also email us at hello@cheapboosts.to. Discord is usually faster.

How long it takes

Once approved, refunds are processed within 5 business days. The time it takes to land back in your account depends on your payment method:

• Card payments: typically 5–10 business days.
• Apple Pay / Google Pay: typically 3–5 business days.
• Crypto: refunded in the same coin, usually within 24 hours of approval.

Always contact us first

If you file a chargeback without contacting us first, your account will be permanently blacklisted and your purchased boosts may be invalidated. Almost every issue can be resolved by reaching out, so please give us a chance to make it right before disputing.